United Tractors eProcurement - ERP
United Tractors eProcurement - ERP
United Tractors eProcurement - ERP
Website, Procurement, ERP
Website, Procurement, ERP
Website, Procurement, ERP
In 2019, I designed UT E-Proc, a procurement platform for PT. United Tractors, covering purchase requests, orders, invoicing, payments, handovers, and transaction tracking.
By 2024, I led the end-to-end redesign of UT E-Proc as a Design Lead, collaborating with stakeholders to optimize workflows, automate SAP integration, and expand transaction support. From strategy to execution, I navigated complex challenges to enhance efficiency and usability.
Here’s how I transformed UT E-Proc — from concept to impact. 🚀
Project
Overview
Project Overview
Project Overview
Background Story
In 2019, I designed UT E-Proc, a procurement platform for PT. United Tractors, covering purchase requests, orders, invoicing, payments, handovers, and transaction tracking.
By 2024, I led the end-to-end redesign of UT E-Proc as a Design Lead, collaborating with stakeholders to optimize workflows, automate SAP integration, and expand transaction support. From strategy to execution, I navigated complex challenges to enhance efficiency and usability.
Here’s how I transformed UT E-Proc — from concept to impact. 🚀
In 2019, I designed UT E-Proc, a procurement platform for PT. United Tractors, covering purchase requests, orders, invoicing, payments, handovers, and transaction tracking.
By 2024, I led the end-to-end redesign of UT E-Proc as a Design Lead, collaborating with stakeholders to optimize workflows, automate SAP integration, and expand transaction support. From strategy to execution, I navigated complex challenges to enhance efficiency and usability.
Here’s how I transformed UT E-Proc — from concept to impact. 🚀
The Objectives
Make it easier for vendors to register, validate and manage product catalogs.
Bringing together all procurement transactions at company branches and sites spread throughout Indonesia into one digital platform.
Fully integrated with SAP for PR, PO, Payment and goods tracking processes.
Optimization of transaction flow in several features.
Added an e-catalog feature for PR (Purchase Request) creation.
Introduced an online bidding feature for registered vendors.
Make it easier for vendors to register, validate and manage product catalogs.
Bringing together all procurement transactions at company branches and sites spread throughout Indonesia into one digital platform.
Fully integrated with SAP for PR, PO, Payment and goods tracking processes.
Optimization of transaction flow in several features.
Added an e-catalog feature for PR (Purchase Request) creation.
Introduced an online bidding feature for registered vendors.
Target Product
Web Platform
Timeline
2024
My Role
UI/UX Designer
What Do
We Do?
Project Overview
What Do We Do?
Timeline & Phase
Timeline & Phase
We structured the project into 5 phases : gathering requirements through stakeholder research, designing UI/UX, validating ideas with usability testing, handover & development with close collaboration, and testing & launch, ensuring a seamless rollout of the new E-Proc version.
We structured the project into 5 phases : gathering requirements through stakeholder research, designing UI/UX, validating ideas with usability testing, handover & development with close collaboration, and testing & launch, ensuring a seamless rollout of the new E-Proc version.
Let's Talk
With The User
Project Overview
User Interview
User Interview
For the initial data gathering process, we conducted several interview sessions with stakeholders who had experience using the previous version of E-Proc. The key stakeholders involved included users from the PIN division, branch-level users, internal business partners, and external vendors who actively used the application.
For the initial data gathering process, we conducted several interview sessions with stakeholders who had experience using the previous version of E-Proc. The key stakeholders involved included users from the PIN division, branch-level users, internal business partners, and external vendors who actively used the application.
How often do you use E-Proc, and what are the main features you use?
Which part of the process—from creating a Purchase Request (PR) to goods handover—do you find most challenging?
Have there been any changes in the business process flow in the latest version of the procurement system?
Does E-Proc effectively meet your needs for data processing and transaction monitoring?
Have you encountered any challenges in integrating E-Proc with SAP, ERP, or other systems?
Are there any difficulties in the validation process for goods receipt and vendor payments?
How is the current vendor catalog management system working?
What are the key criteria used in the vendor verification process?
How does the current bidding and auction process work?
If you could improve one thing in E-Proc, what would it be and why?
Do vendors receive sufficient information throughout the bidding, approval, and payment processes?
Additionally, we asked several technical questions regarding rules and transaction flows to gain deeper insights into how users interact with E-Proc and identify areas for improvement.
Additionally, we asked several technical questions regarding rules and transaction flows to gain deeper insights into how users interact with E-Proc and identify areas for improvement.
How often do you use E-Proc, and what are the main features you use?
Which part of the process—from creating a Purchase Request (PR) to goods handover—do you find most challenging?
Have there been any changes in the business process flow in the latest version of the procurement system?
Does E-Proc effectively meet your needs for data processing and transaction monitoring?
Have you encountered any challenges in integrating E-Proc with SAP, ERP, or other systems?
Are there any difficulties in the validation process for goods receipt and vendor payments?
How is the current vendor catalog management system working?
What are the key criteria used in the vendor verification process?
How does the current bidding and auction process work?
If you could improve one thing in E-Proc, what would it be and why?
Do vendors receive sufficient information throughout the bidding, approval, and payment processes?
Additionally, we asked several technical questions regarding rules and transaction flows to gain deeper insights into how users interact with E-Proc and identify areas for improvement.
Additionally, we asked several technical questions regarding rules and transaction flows to gain deeper insights into how users interact with E-Proc and identify areas for improvement.
What We
Discover?
Project Overview
Discover
Discover
After engaging with the users, we gathered several key insights that highlighted their needs, pain points, and challenges. We analyzed and mapped these findings to gain a clearer understanding of their behavior and expectations, which will guide us in improving the platform's user experience.
After engaging with the users, we gathered several key insights that highlighted their needs, pain points, and challenges. We analyzed and mapped these findings to gain a clearer understanding of their behavior and expectations, which will guide us in improving the platform's user experience.
Problem Statement
How Might We?
Solutions
Let's See
The Solutions
Project Overview
Now we move into the solution phase for the identified set of problems. In this stage, we will break it down into several sections, such as defining the optimal user flow to accommodate all user needs, creating wireframes for the proposed design, establishing design guidelines, and finally, developing the UI design for the platform.
Now we move into the solution phase for the identified set of problems. In this stage, we will break it down into several sections, such as defining the optimal user flow to accommodate all user needs, creating wireframes for the proposed design, establishing design guidelines, and finally, developing the UI design for the platform.
Products
MVP
Project Overview
MVP Priority Scale
MVP Priority Scale
After carrying out various approaches, both manual to users and analysis of existing systems, we were able to arrange the priority scale of existing problems as follows. Henceforth, the products created will be adjusted to the MVP priority scale.
After carrying out various approaches, both manual to users and analysis of existing systems, we were able to arrange the priority scale of existing problems as follows. Henceforth, the products created will be adjusted to the MVP priority scale.
User Flow
Diagram
Project Overview
User Flow
User Flow
After engaging with the users, we gathered several key insights that highlighted their needs, pain points, and challenges. We analyzed and mapped these findings to gain a clearer understanding of their behavior and expectations, which will guide us in improving the platform's user experience.
After engaging with the users, we gathered several key insights that highlighted their needs, pain points, and challenges. We analyzed and mapped these findings to gain a clearer understanding of their behavior and expectations, which will guide us in improving the platform's user experience.
Ideation
Wireframes
Project Overview
Visual
Branding
Project Overview
Branding Concept
Ini untuk brsnding
Ini untuk brsnding